By  , Marketing Specialist/Consultant/Coach

How to ‘think like your customer’ to make the selling easier in 2020

How to ‘think like your customer’ to make the selling easier in 2020

On a coaching call with a client last month we came up with a real killer promotion for one particular business in their group.

They went away and implemented it and the results have been staggering.

Game changing. A five figure cash sum banked in less than ten days.


“How do you come up with these things?” asked another client this week as I told them the full story.

It’s a good question and the answer is, in truth, very simple:

Think like your customer.

I mean really think like they think.

  • Understand how they see the world.
  • What matters to them?
  • What doesn’t matter to them?

When you fall in love with your customers – not your ideas or products – everything becomes much clearer.

Selling what you have can be hard.

Selling what people really want is the easiest thing in the world.

Working out what they really want comes from properly seeing the world from their perspective – which is always different from yours!

The truth is very few people even try to do this.

It does need focused effort – you have to almost morph into a different state – but the difference it makes can be extraordinary.

It’s just one example of doing the hard work (in this case thinking!) that makes the selling easy…

You can think, can’t you?

But if you’d like help thinking like this so you crack the rhythmic acquisition of customers then give me a call. I’d be only too happy to help.

You can also book a free discovery call for our marketing coaching programme – where I’m your personal coach.

Find out a bit more about Mark Reynolds and ProfitReach here.

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